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Idea Management | Definition & Real Life Use Cases

BY GINA SPARROW | 7 min read

 

Imagine you have an idea. It could be a new product, a process improvement, or a game-changing strategy. You're excited about it, and you can't wait to share it with your team. But when you do, you get a lukewarm response, and your idea is quickly forgotten. Frustrating, right?

This is where idea management comes in. Idea management is the process of gathering, evaluating, and implementing ideas from a variety of sources, including employees, customers, and partners. It's a crucial part of innovation, and it can make the difference between a company that stagnates and one that thrives.

 

In this blog, we'll dive into the definition of idea management and explore real-life use cases from global companies. We'll also highlight the importance of idea management software and showcase Qmarkets, a leading idea management software provider.

 

What is Idea Management?

 

Idea management is the systematic approach to collecting, evaluating, and implementing new ideas to improve a company's products, services, or processes. It involves gathering ideas from a variety of sources, including employees, customers, suppliers, and partners, and then evaluating them based on their feasibility, potential impact, and alignment with the company's goals and values.

 

Once the ideas have been evaluated, the most promising ones are selected for implementation. The implementation process includes developing a plan, assigning resources, and tracking progress. Idea management is an iterative process, meaning that it involves continuous improvement and refinement over time.

 

Real-Life Use Cases of Idea Management

 

Imagine that you are a young entrepreneur, eager to make your mark in the world and bring your innovative ideas to life. You have a vision for a new product or service that you believe could revolutionize the industry, but you're not sure where to start. That's where idea management comes in.

 

You discover platforms like OpenIDEO, Innocentive, and HeroX, which provide a space for individuals like you to collaborate, share ideas, and drive innovation across a variety of fields. These platforms allow you to connect with people from diverse backgrounds and perspectives, enabling you to tap into new insights and approaches that you may not have considered otherwise.

 

You quickly realize that idea management is essential in this context. Through these platforms, you can source, evaluate, and implement ideas from a large and diverse pool of participants. This allows you to leverage the power of the crowd to tackle complex challenges and drive impactful change.

 

As you explore these platforms further, you come across partnerships between idea management software and open innovation platforms like HeroX and Qmarkets. You see how collaboration between these platforms can enhance idea management capabilities and drive successful outcomes. By integrating Qmarkets' idea management software into the HeroX platform, participants can more effectively share, evaluate, and collaborate on ideas, leading to better outcomes and greater impact.

 

You also realize that partnerships with other organizations in their partner network, such as yet2 and others, can help facilitate access to additional resources, expertise, and networks, further enhancing the potential for successful outcomes. Through these partnerships, organizations can leverage the strengths and capabilities of multiple platforms and partners to drive innovation and achieve their goals.

 

In this way, idea management and open innovation platforms provide a powerful tool for individuals and organizations to drive innovation and stay ahead of the curve. By tapping into the collective intelligence and creativity of the crowd, you can bring your ideas to life and make a real impact in the world.

 

Idea management has become increasingly popular in recent years, and it's now used by companies of all sizes and industries. Let's take a look at some real-life use cases from global companies.

 

  1. GE's "Imagination at Work" Program. GE is a multinational conglomerate with a diverse range of businesses, including aviation, healthcare, and power generation. In 2005, GE launched the "Imagination at Work" program, which was designed to encourage employees to generate and share ideas. The program included a website where employees could submit their ideas and a rewards system that recognized the best ideas. The "Imagination at Work" program has been a huge success, with over 200,000 ideas submitted and implemented over the past decade. One example of a successful idea is a new type of wind turbine blade that was developed by a team of engineers in Brazil. The new blade design increased the efficiency of the wind turbine by 15%, which led to significant cost savings and environmental benefits.
     
  2. Starbucks' "My Starbucks Idea" Platform. Starbucks is a global coffeehouse chain that's known for its customer-focused approach. In 2008, Starbucks launched the "My Starbucks Idea" platform, a website that allows customers to submit their ideas for new products, services, or store designs. Customers can vote and comment on each other's ideas, and Starbucks provides regular updates on the status of the most popular ideas. The "My Starbucks Idea" platform has been a huge success, with over 277,000 ideas submitted and implemented since its launch. One example of a successful idea is the "Starbucks Rewards" program, suggested by a customer on the platform in 2009. The program has become a key part of Starbucks' customer loyalty strategy.
     
  3. Procter & Gamble's "Connect and Develop" Program. Procter & Gamble is a multinational consumer goods company known for its innovation-driven culture. In 2000, Procter & Gamble launched the "Connect and Develop" program, designed to tap into external sources of innovation. The program involves working with universities, research institutes, and startups to identify and develop new ideas. The "Connect and Develop" program is successful, with numerous new products and technologies developed. One instance of successful collaboration was the development of the Olay Regenerist line of anti-aging skincare products with the help of a university researcher.

 

Importance of Idea Management Software

 

Managing ideas can be daunting, especially for larger organizations with thousands of employees and customers. Idea management software can streamline the process and make it more efficient by providing a centralized platform where employees, customers, and partners can submit ideas, collaborate, and track their progress.

 

One of the leading idea management software providers is Qmarkets. Qmarkets offers a comprehensive platform that includes idea submission, collaboration, evaluation, and implementation tools. The platform is highly customizable to the specific needs of each organization. Qmarkets also provides advanced analytics and reporting features, which can help organizations track the impact of their ideas over time.

 

If you're interested in learning more about idea management and Qmarkets, here are some helpful links:

 

 

Another way to look at idea management is through the perspective of external crowdsourcing and open innovation strategies.

 

Quote "Effective idea management is not limited to internal sources; external crowdsourcing and open innovation strategies can provide a powerful source of fresh and innovative ideas." - Patrick Hanlon, CEO of Thinktopia.”

 

Here are some real-life use cases from HeroX:

 

  1. NASA's Lunar Loo Challenge: NASA has hosted a multitude of challenges on the HeroX platform, including the wildly successful crowdsourcing challenge, NASA's Lunar Loo, attracting nearly 20,000 international solvers, and generating over 380 news features across the globe. The challenge produced designs for the first zero-gravity toilet in time for the 2024 visit to the Moon. The challenge also engaged youth through Lunar Loo Jr., which was open to innovators under 18.

 

  1. The GoFly Prize: In 2017, the GoFly Prize set out to create a personal flying apparatus that is safe, quiet, and can fly without refueling for a minimum of 20 miles. With over 3,500 participants from 101 nations, the challenge resulted in a jetpack-style device as the winning design, successfully demonstrated in 2019.

 

The potential of crowdsourcing and open innovation to generate innovative ideas and solutions for intricate problems is undeniable. HeroX serves as a catalyst, offering a platform for organizations to leverage the collective intelligence and creativity of a diverse global community, expediting innovation through competition and collaboration.

 

Have you explored crowdsourcing as a way to solve your business challenges? Tap into the crowd for new ideas while reaching new audiences and building your brand. Ask us how!

The Play Between Internal and External Idea Management

 

Idea management plays a critical role in open innovation and crowdsourcing through platforms such as OpenIDEO, Innocentive, and HeroX. These platforms invite individuals with diverse backgrounds and perspectives to collaborate and share their ideas, driving innovation and breakthroughs in various fields. Idea management is crucial in this context, as it enables the effective sourcing, evaluation, and implementation of ideas from a large and diverse pool of participants. Through these platforms, organizations and individuals can leverage the power of the crowd to tackle complex challenges and drive impactful change.

 

Partnerships between idea management software and open innovation platforms provide a significant value proposition for organizations looking to drive innovation and stay ahead of the curve. The partnership between HeroX and Qmarkets is an excellent example of how collaboration between these platforms can enhance idea management capabilities and drive successful outcomes. 

 

By integrating Qmarkets' idea management software into the HeroX platform, participants can more effectively share, evaluate, and collaborate on ideas, leading to better outcomes and impact. Additionally, partnerships between open innovation platforms and other organizations in their partner network, such as yet2 and others, can help facilitate access to additional resources, expertise, and networks, further enhancing the potential for successful outcomes. Through these partnerships, organizations can leverage the strengths and capabilities of multiple platforms and partners to drive innovation and achieve their goals.

 

Conclusion

 

Innovation is not just a buzzword. It is vital to keeping a business afloat in today's ever-changing world. Idea management is at the core of any successful innovation process, and we've seen the impact it can have on organizations around the globe, from GE to Starbucks and Procter & Gamble. Qmarkets and other idea management software solutions have revolutionized how companies source, evaluate and implement ideas from internal and external sources, making it a more efficient and effective process. 

 

And we've also explored the value of partnerships between open innovation platforms and idea management software providers such as HeroX and Qmarkets. By leveraging these resources, organizations can stay ahead of the curve and continue to drive innovation. 

 

Want to get innovation insights from a large group of people outside of your organization? Learn how to run a successful crowdsourcing challenge with HeroX. 

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