menu
Leyla Battista-Channell
March 24, 2020
6:08 a.m. PDT

Public Voting

How do we vote for the ideation proposals?
8 Replies

Kyla Jeffrey HeroX team
March 24, 2020
8:38 a.m. PDT
@Leyla Battista-Channell
Hi Leyla, voting opens at 9 am Pacific Time (about 30 minutes). Stay tuned!

Leyla Battista-Channell
March 24, 2020
9:06 a.m. PDT
Thank you so much! Super excited to explore all the amazing entries.

Adam Nguyen
March 24, 2020
9:14 a.m. PDT
Hi Kyla, where do we vote? Where is the "vote" button?

Kyla Jeffrey HeroX team
March 24, 2020
10:07 a.m. PDT
@Adam Nguyen
Hi Adam, the vote buttons are now live. You should be able to see them on each entry now but please let me know if not.

Adam Nguyen
March 31, 2020
2:22 p.m. PDT
Hi Kyla, Some of my friends in Vietnam (with a Vietnamese phone number) are having trouble voting because they can't get their phone number verified.

The platform keep saying "Can not re-send the verification code. Please try again" but the weird thing is that it is actually their first time that they have used that number to vote.

This has happened to 6 of my friends where they are unable to vote.
Attachments

Kyla Jeffrey HeroX team
March 31, 2020
3:53 p.m. PDT
@Adam Nguyen
Hi Adam,

Thanks for sharing. I've sent this to my dev team and will get back to you.

Kyla

Kyla Jeffrey HeroX team
March 31, 2020
4 p.m. PDT
@Adam Nguyen
Hi Adam, my dev team just made an update. Can you please have one of your friends try again and let me know if it works for them? Thanks

Adam Nguyen
March 31, 2020
4:10 p.m. PDT
Thanks so much! It works now :)
Post Your Reply