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introduction
title
Mozambique's Mobile Health Logistics Data System
short description
Digitalizing health center tools in Mozambique reduces pharmacist burdens, minimize requisition errors, close last mile-data visibility gap
About the Team
Full Name(s)
1. Antonio Langa
2. Dianna Lourenco
Position(s)
1. Director of Information Systems and M&E
2. SIGLUS Manager
Contact information for each team member
1. AnLanga@ghsc-psm.org
2. DLourenco@ghsc-psm.org
Chemonics RBU / Division
Supply Chain Solutions
Project Name
PSM Mozambique
Affiliated Technical Practices/Department
Health
Supply Chain Solutions
Tell the Story
What was the development problem the team was trying to solve?
Across Mozambique, over 1,500 health facilities in cities and rural areas serve citizens to meet their primary healthcare. Frontline health workers in these unidades sanitarias conduct check-ups and fill prescriptions; they are also responsible for maintaining stocks cards of products. Unlike the national, provincial and district levels, health centers – which represent 98% of the health supply chain commodities storage and distribution points in the country – use a paper-based system to catalog stocks and request replenishments from the district level. Using a paper-based system at the health center level created three different problems: a lack of last-mile data visibility for decision-makers at the provincial, district, and national levels; calculation errors for requisitions; and a large burden on the pharmacist. The Ministry of Health, through its 2014 Strategic Plan for Pharmacy (PELF), sought to close the gap of data visibility at the last mile using a new electronic system.
What makes your project implementation unique or special?
The implementation of SIGLUS uses multiple types of technology to solve multiple problems found in many developing countries. OpenLMIS reduces costs by using an LMIS platform that previously existed; moreover, the use of OpenLMIS also helps ensure that system is easily customizable, both for the project and beyond. Rather than using previous-generation hardware-- cable internet and desktop computers - SIGLUS's use of tablets and 2G cellular are examples of a developing country using "leapfrogging" technologies. And the use of small solar panels ensures that tablets are continuously charged in places that may not have access to electricity.
Technical Details
What is the name of the technology or initiative? If it doesn’t have a name, please create one
SIGLUS - Sistema de Informação para Gestão Logística nas Unidades Sanitárias (Logistics Management and Information System for Health Facilities)
What country(s) was the technology implemented in?
Mozambique
What technology category does your technology fall under, if any?
Connectivity in low-resource areas
What dates did the technology implementation take place?
09/2015-present
Please describe the technology that was used to enhance the project development impact
In 2015, the Clinton Health Access Initiative partnered with the Ministry of Health’s Central Medical Stores (CMAM) to pilot a system called “eSMS”. Using OpenLMIS, an open-source management system, eSMS allowed health workers in 9 health facilities in Maputo province to use tablet computers and 2G internet from local cellular service providers to track commodity consumption, receive stock level alerts, generate reports, & make commodity requisitions to district & provincial levels. In 2016, CHAI, UNFPA, & GHSC-PSM added an addition 25 health centers. And in early 2017, support of the pilot program transitioned from CHAI to USAID GHSC-PSM. The transition came with two changes: a new name to capture its capability & an expansion of the pilot to 115 additional health facilities across four additional provinces. USAID GHSC-PSM also provided small solar panels to health centers which lacked electricity to ensure tablets remain charged.

OpenLMIS 2.0, 7" tablets, 2G internet, solar panels
Please describe the outcomes of using the described technology (higher development impact, better decision making, cost effectiveness, other)
SIGLUS unifies & modernizes a series of tools that had previously existed only on paper & required manual updating and submission. The electronic versions of stock cards & requisition forms mirror the paper forms to allow for rapid training & minimize confusion among health workers. SIGLUS automatically produces alerts for overstocks, expiring products, low stock, & stockouts. All the data introduced in the system syncs into a web-based portal which feeds up to the district, provincial, & national databases.

As of July 2017, GHSC-PSM trained 115 health center workers, leading to 149 health facilities (about ten percent of all health facilities in the country) using SIGLUS. Based on health-center level data, district-level decision-makers can move medications from one health center to another.

Though still too early to measure stockouts and requisitions, the system has been fully embraced by CMAM, with a goal of expanding to half of all health facilities using SIGLUS by 2020.
Were there any challenges in implementation of the technology? Please describe any lessons learned
The largest challenge has been hardware management. Though GHSC-PSM procures the tablets on behalf of the government, the government doesn't currently have the financial capability to maintain or replace tablets. GHSC-PSM also finances internet access for the tablets (approximately $3.50 per tablet per month). Finally, staff turnover among health center staff leads to institutional memory loss, resulting in a constant need to train government staff on the system.
Is this technology project-specific, or could it be replicated to enhance other projects? Please respond to the best of your ability.
The nature of OpenLMIS's open-source software is such that the product is replicable and modifiable in other countries to meet their unique health data logistics management needs. In fact, GHSC-PSM in Panama and Suriname have requested to use SIGLUS, leading to cost-sharing and shared benefits.

OpenLMIS has interoperability with other health-related systems such as DHIS2 (District Health Information System), which is currently used in 47 countries, and OpenMRS (Open Medical Record System).
Supporting Documents - Visual Aids
SIGLUS Schematic.pdf
Additional Supporting Documents (optional)
CDMeetingMOZ_SIGLUS_Long_8-1.pptx

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