Submission

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title
e-Law: Official Gazette Database and Mobile App
short description
Official Gazette of Kosovo Online Database https://gzk.rks-gov.net/ created with support by two USAID Projects implemented by Chemonics.

About the Team


Full Name(s)
On behalf of USAID Partnerships for Development Project:

Kreshnik Kurtishi

Liridon Shurdhani

Diella Rugova-Begolli

Elion Gërguri
Position(s)
Kreshnik Kurtishi, Deputy Chief of Party, USAID Partnerships for Development Project, Kosovo

Liridon Shurdhani, Legal and Regulatory Specialist, USAID Partnerships for Development Project, Kosovo

Diella Rugova-Begolli, Legal Drafting and Technical Reform Specialist, USAID Partnerships for Development Project, Kosovo

Elion Gërguri, STTA Performance Monitoring Specialist, USAID Partnerships for Development Project, Kosovo
Contact information for each team member
Kreshnik Kurtishi
kkurtishi@usaidpfd.org
+386 49 251 572

Liridon Shurdhani
lshurdhani@usaidpfd.org
+ 386 49 887 666

Diella Rugova-Begolli
drugova@usaidpfd.org
+ 386 49 295 649

Elion Gërguri
eliongerguri@gmail.com
+ 386 49 272 000
Chemonics RBU / Division
Europe and Eurasia
Project Name
USAID Partnerships for Development Project
Affiliated Technical Practices/Department
Economic Growth and Trade

Tell the Story


What was the development problem the team was trying to solve?
A fundamental element of good governance and rule of law is making the legal framework transparent and easily accessible to all citizens and businesses. This was not common practice for governmental institutions in Kosovo after the war of 1999, and there was no centralized legal information database for legal acts issued by public institutions, requiring citizens and businesses to spend considerable time and energy searching for information.

USAID recognized this gap and, through the Chemonics-implemented Business Enabling Environment Program (BEEP, 2010-2013) and Partnerships for Development project (PFD, 2014-2018), worked with the Office of the Prime Minister of Kosovo to establish a free legal information database: the Official Gazette of Kosovo Online Database https://gzk.rks-gov.net (“OGDB”).

The OGDB is a key element in USAID’s support to economic growth in Kosovo and provides legal certainty to businesses and investors.
What makes your project implementation unique or special?
Kosovo for the first time in its history now has an electronic and fully-accessible database of all legal acts in force in five languages and on mobile devices through specially-created apps. OGDB usage has grown exponentially, as evidenced by data collected from Google Analytics:

- In 2014, the number of visits of the website was 92,024. This grew in 2015 to 219,711, and again to 294,807 in 2016.
- The number of clicks within the website has also grown, from 621,289 in 2014; 1,106,199 in 2015; and 1,277,736 in 2016.

Following improvements to the OGDB completed in 2017, it now includes:

- a user-friendly layout, with multiple searching options;
- improved procedures and training for database maintenance and data security;
- mobile applications for Android and iOS mobile devices allowing access the OGDB anywhere, anytime:

Android: https://play.google.com/store/apps/details?id=net.rksgov.gzk

iOS: https://itunes.apple.com/us/app/gazeta-zyrtare-rks/id1250207772?mt=8

Technical Details


What is the name of the technology or initiative? If it doesn’t have a name, please create one
Official Gazette Database and Mobile Application
What country(s) was the technology implemented in?
Kosovo
What technology category does your technology fall under, if any?
Mobile Phones
What dates did the technology implementation take place?
First version of the OGDB was launched July 2013, with refinements and upgrades – including mobile applications – being completed July 2017
Please describe the technology that was used to enhance the project development impact
The upgrades to the OGDB were designed to make it more efficient, easy to use and search from all types of devices, and to extend functionalities for all types of users in accordance with their authority and responsibilities. The project engaged a subcontractor (Komtel PE) to create and later upgrade the Relational Database Management System (RDBMS) to a new version of MS SQL Server 2014, and to use and exploit new features of the server, including improved security, stability, reliability, storage and better end-user experience.

New and upgraded functionalities were implemented to achieve a higher level of usability. Given the high number of visitors who used a mobile devices (approximately 33%) to access the OGDB website, native mobile applications were also developed for Android and iOS operating systems.
Please describe the outcomes of using the described technology (higher development impact, better decision making, cost effectiveness, other)
The development and improvement of the OGDB, including the creation of mobile apps, increase the development impact of USAID work in Kosovo by strengthening the rule of law and increasing the predictability of the legal system, which is a significant concern for businesses and investors in developing countries.

Improving the OGDB supports better policy development and decision-making by allowing government officials full access to all legislation in force. It supports the comprehensive approximation of Kosovo’s legislation with that of the European Union, which Kosovo aims to join.

Cost and time savings for the Government of Kosovo are significant, eliminating the need for publication in multiple platforms and costly printing of legal acts. The OGDB also creates savings for the private sector, reducing time and costs for identifying applicable legal and regulatory requirements.

For details on level of usage, see statistics above or visit statistics section of OGDB.
Were there any challenges in implementation of the technology? Please describe any lessons learned
One of the significant challenges which was encountered during project implementation was the creation and maintenance of a network of system administrators at central and local government level that would maintain and keep the OGDB current at all times by uploading all new legal acts adopted.

This was overcome through continuous training that lead to a behavioral change and a recognition on the part of both the institutions and the individuals of the importance of the OGDB.
Is this technology project-specific, or could it be replicated to enhance other projects? Please respond to the best of your ability.
The concept of a single unified database containing all laws and other legal acts of a government, as well as the technology to develop such a database, can be easily replicated in most countries.

The technology can have a significant impact in the work of most Democracy and Governance as well as Economic Growth Projects.
If you’d like to record a video summary of your concept, please link to it here.
https://youtu.be/yfTKFCUfclw

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