UPDATE: Holy cow everyone, so sorry for the confusion this has apparently caused. The information we received from our vendor was apparently inaccurate. If you are missing your tickets, please reach out directly to firstname.lastname@example.org with your invoice number.
Do not change the "Ticket Buyer" information. Only the "Ticket Holder". But if you tried that and your tickets are missing, please reach out to us asap.
ESRA recently learned that all team tickets must be adjusted by the ticket holder (the account who purchased the tickets) to include the names and email addresses for each attendee.
Read and follow the complete instructions here:
This is important because otherwise, you will need the ticket holder username and password in order to log in. So please work with the person who purchased your tickets. They should follow the directions above to organize and send the tickets out to the individuals on the team.
T-minus 80 hours and counting until the start of the competition conference!